Cookie & Privacy policy

This policy relates to how PhoneLife, PhoneLife AB corporate no. 556913-5386, collects, uses, shares and stores your personal data in accordance with the GDPR. We want you to feel safe when you shop with us and want this policy to show in a transparent way how we handle your data.

What information do we collect and why?
We collect information from you in order to deliver a user-friendly shopping experience in our online store and to send your orders. Note that information required to fulfil purchase agreements, warranties, returns and accounting records cannot be deleted.

If you contact our customer service department, that information will be stored until you yourself request that it be deleted. If, in connection with your purchase, you have chosen to subscribe to our e-mails, you will receive information, news and personal recommendations until you choose to unsubscribe. You can do this by clicking on the link at the bottom of the newsletter. Please note that we will always send order-related e-mails such as order confirmation, delivery notification, return information and order follow-up emails when purchasing in the store.

In order to provide you with a useful, customised, modern and enjoyable shopping experience, we use cookies. These store, for example, products that you add to your shopping basket, prevent fraud when you pay at the checkout and perform other functions necessary for the online store to function. Cookies also store information to display customised product recommendations on the website and on Facebook and Google's advertising networks. Cookies are also used to collect statistics on how our website is used, in order to develop and improve it.

If you do not want to use any cookies, you can choose to deactivate one or more cookies in the browser. Please note that the store may stop working if you disable all cookies. You can also delete saved cookies after you have visited and shopped in our online store, without the purchase being affected.

Secure storage of your personal data
It is of the utmost importance to us that your personal data are handled and stored with the utmost care. We never exchange or sell your data to third parties. Your information is always stored as encrypted. Where your details must be shared, such as with payment and transport providers in order to deliver your orders, this is done with the utmost care. We only use trusted parties with whom we have agreements so that your data are always protected in accordance with the Data Protection Act.

As mentioned above, you have the right to a copy of the information we have stored about you and also the right to amend it. This is called data portability - having your data saved in a file. If you want a file with all the information about you, contact us at support.ie@phonelife.com.

If you think that any handling of your personal data is incorrect, you have the right to record your objection with our customer service department. If you have complaints about how we handle your data, contact the Swedish Data Protection Authority.

Personal data controller
PhoneLife AB, corporate no. 556913-5386, is the data controller for the processing of your personal data. By using our website, you agree to our cookie and personal data policy. Do you have any questions? Contact our customer service at support.ie@phonelife.com and we will answer them.

The policy was updated 2022-09-10

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